Terms & Conditions

1. Service provider

2. Nature of the product

TrazeTell is an educational product delivered as recorded video lessons. Your purchase gives you access to the course materials. The course does not constitute legal, financial or tax advice.

3. No guarantee of results

Purchasing the course does not guarantee any specific commercial, financial or professional outcome. Results depend on individual effort, skill and market conditions. See our earnings disclaimer.

4. Payments and access

Detailed terms of access to the course, pricing and payment arrangements will be presented during the enrolment process. Payments may be processed by a third-party payment services provider. This site does not directly process payment card data.

5. Refunds and your right to cancel

Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, UK consumers generally have a 14-day cooling-off period from the date the contract is entered into, during which you may cancel without giving a reason. However, because this course is digital content supplied on an intangible medium and access begins as soon as you purchase it, your right to cancel may end once you have expressly agreed to immediate access to the course and acknowledged that you thereby lose your right to cancel, in line with the exceptions to the cancellation right set out in those Regulations. This acknowledgement is collected explicitly during the purchase process. Nothing in this clause affects your statutory rights under the Consumer Rights Act 2015, including your right to digital content that is of satisfactory quality, fit for purpose and as described. For any refund query, please contact us via the contact page.

6. Intellectual property rights

All materials made available as part of the course are the property of TrazeTell or its licensors. Copying, sharing or reselling the materials without the provider's written consent is prohibited.

7. Limitation of liability

To the extent permitted by law, TrazeTell's liability is limited to the value of the product purchased. The company is not liable for indirect losses arising from use of the course or from being unable to complete it. Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, for fraud, or for any other liability that cannot be excluded or limited under English law.

8. Governing law

These terms and conditions are governed by the law of England and Wales. If you are a consumer, this does not deprive you of the protection afforded by any mandatory provisions of the law of the country in which you are resident. Any dispute will be subject to the non-exclusive jurisdiction of the courts of England and Wales. Consumers can also use the European Commission's Online Dispute Resolution platform or an approved Alternative Dispute Resolution provider where applicable.

9. Changes to these terms

TrazeTell reserves the right to make changes to these terms and conditions. The current version is always available on this page, together with the date it was last updated.